Hosting & Support

Uncommon peace of mind

Uncovered Website Audit

This digital marketing agency is different. Deploying a new website, and driving some traffic to it is just the beginning. Websites are like gardens, they need constant maintenance to ensure they remain fruitful.

With most of our client projects we host and maintain the website – and the buck stops with us. From managing domain records to ensuring updates are performed regularly, you could not ask for better peace of mind – knowing an integral part of your operation is in good hands.

Not only that, we offer unlimited content updates within reason, so you can focus on what you do best – while we focus on what we do best. Even if your website hasn’t been built by us – we are happy to migrate it to our platform and give it a once over.

Learn more about our hosting & support services below.

Uncommon peace of mind

Uncovered Website Audit

This digital marketing agency is different. Deploying a new website, and driving some traffic to it is just the beginning. Websites are like gardens, they need constant maintenance to ensure they remain fruitful.

With most of our client projects we host and maintain the website – and the buck stops with us. From managing domain records to ensuring updates are performed regularly, you could not ask for better peace of mind – knowing an integral part of your operation is in good hands.

Not only that, we offer unlimited content updates within reason, so you can focus on what you do best – while we focus on what we do best. Even if your website hasn’t been built by us – we are happy to migrate it to our platform and give it a once over.

Learn more about our hosting & support services below.

Cloud Hosting

Our cloud hosting platform lays a powerful foundation for your website, so we can build and deploy a range of online experiences from campaign sites to content hubs to ecommerce extensions. Our platform is unified by new technology, award-winning service, and an ecosystem of partners and developers that expand the value you gain from all solutions.

Long story short, you could not ask for a better foundation for your website to be built on. And we could not have better concrete to work with.

Technology

Our hosting platform is built on over 30 open source technologies to deliver innovation at a faster pace than those built on closed, proprietary systems. We integrate with best-in-breed technology partners like Google, AWS and New Relic, and optimize their technology for WordPress.

WordPress

WordPress is an open website development framework that enables us to customize the Content Management System (CMS) to your business instead of customizing your business to the CMS. Our Cloud Hosting is built exclusively for the WordPress CMS.

Data Centres

We use web servers across the United States, Europe, Middle East, Africa, and in the Asia-Pacific region. Our websites load fast, no matter where your visitors are in the world.

Uptime Protection

Your site will stay up and running with clustered server configurations in dedicated environments, content delivery network, and proactive, multi-layered security measures.

Website Security

There are threats to websites daily. With a compromised website your information and data are there for the taking. We use a number of security technologies, and backup methodology to ensure your website is secure.

Two Factor Authentication

We use an additional layer of safety with access controls to manage sign-ons – to your website, as well as our servers.

Traffic Encrypted With SSL

We encrypt all website traffic with SSL certificates on every page – ensuring search engines and visitors trust your website.

Threat Detenction & Blocking

We dynamically detect and block malicious visitor behavior, making sure your website doesn’t suffer embarrassing hacks.

Disaster Recovery

In the unlikely event your site is compromised, we bounce back quickly using our expert recovery specialists.

Redundancy & Backups

There is nothing worse than having a compromised or hacked website. We have seen it completely end businesses – especially ecommerce websites. That is why it is best to be prepared with regular website backups.

Our backup services, like our hosting, are all included in our Website As A Service (WaaS) subscriptions. We keep you up to date with backup activity in your monthly website report.

Daily Backups

We backup your website daily, so if your website should go down for any reason the latest version of your site is safely stored for redeployment. If your website is under attack, we can show visitors a cached version while we get your website back up. Think of it like using a decoy during a battle. Better yet, we receive immediate alerts if it even smells like there is an attack coming.

Risk Diversification

We don’t like the concept of keeping all of our eggs in one basket. Some may call us paranoid, but we prefer to be over-prepared. Your website is backed up in 3 different server locations, with completely different cloud storage providers. We would tell you who – but we are paranoid.

Speed & Performance

A slow website means that search engines crawl fewer pages on your site, which negatively affects your pages being found on search. Page speed is also important for your user experience. Pages with a longer load time tend to have higher bounce rates and lower average time on page. This means people spend less time on your pages, your message doesn’t get read, and we don’t have the opportunity to convert your visitors into paying customers.

PHP 7 & HTTP/2 Enabled

Get better SEO, visitor retention, and conversions with the latest protocol updates, which can serve up to 3x more requests per second. Getting hot yet?

Scalable Architecture

Doing some marketing we don’t know about? We can manage traffic spikes–from 10,000 to 100 million users—seamlessly.

Regular Website Reporting

With Uncommon Digital, you are not just paying for a website. You are paying for a comprehensive web design and development service. Part of our difference is clearly communicating the value your website adds to your business.

Each month we provide a monthly website care report that shows you maintenance activity, website backups, server downtime, SEO tracking, as well as some analytical data.

Traffic Stats

We use Analytics to report on how much traffic your site is getting, where it’s coming from, and how engaging your site is.

Maintenance

See what updates we’ve made to your website’s integrated plug-ins and apps, and the backup activity for your website’s redundancy

Performance

We keep things fast, and test your website regularly against Google speed standards. We provide you with the latest results.

Search Engine Optimisation

Understand your websites “visibility” compared to your competitors – and how you are tracking for your chosen keywords.

More on SEO

Maintenance & Updates

We maintain your website weekly and monthly. This includes plugin updates, compatibility checking, and WordPress core updates. Whenever there is maintenance needed on your website, we test on a staging server to ensure your website displays perfectly after maintenance has been completed.

Need to update the content on your website? No more one-off quotes, and charges by the hour – your web design packages includes unlimited updates. Whether it is updating a picture, adding a blog post, or adding your restaurants new menu – we update your site promptly.

Websites are our thing, it’s what we do day-in, day-out. Let us do what we love and take care of all of your content updates for you. We don’t charge an expensive hourly rate for this service – instead maintenance and updates are included as a standard feature in all of our packages.

Plugin Updates

We regularly test and update new versions of any plugins that have been used in your website’s development.

WordPress Core Updates

Whenever a WordPress CMS core update is available, we manage the upgrade – and perform thorough testing.

Code Maintenance

When a website’s code is ‘messy’ it gets clunky and your site takes longer to load, which is frustrating for your visitors. We optimise your site’s code to keep it clean and lean so your site load speed is as fast as possible.

Site Speed

Site speed is an important component for search engines and users. We ensure your website receives a high Google PageSpeed score.

Design Changes

Basic design updates included in all web design subscriptions.

Functionality

Basic functionality updates, and free integration support.

Content Updates

Want to update text, images, other media? No worries, we will take care of it.

Lifetime Support

As long as you’re with us, we’re with you 100% – all the support you need for as long as you’re an Uncommon client.

Choose a website care package below

Basic

$100

/month

  • Domain Management
  • Website Hosting
  • SSL Certificate
  • WordPress Updates
  • Plugin Updates
  • Performance Monitoring
  • Uptime Monitoring
  • Broken Link Monitoring
  • Google Tools Integration
  • SEO Keyword Monitoring
  • Monthly Report
Premium

$150

/month

  • Domain Management
  • Website Hosting
  • SSL Certificate
  • WordPress Updates
  • Plugin Updates
  • Performance Monitoring
  • Uptime Monitoring
  • Broken Link Monitoring
  • Google Tools Integration
  • SEO Keyword Monitoring
  • Weekly Reports
  • Unlimited Updates
  • Monthly Strategy Call
  • Database Optimisation
  • Performance Enhancements
Ecommerce

$200

/month

  • Domain Management
  • Ecommerce Website Hosting
  • SSL Certificate
  • WordPress Updates
  • Woocommerce Updates
  • Plugin Updates
  • Performance Monitoring
  • Uptime Monitoring
  • Broken Link Monitoring
  • Google Tools Integration
  • SEO Keyword Monitoring
  • Weekly Reports
  • Unlimited Updates
  • Monthly Strategy Call
  • Database Optimisation
  • Performance Enhancements
  • Ecommerce Reporting
Uncovered Website Audit
Basic

$100

/month

  • Domain Management
  • Website Hosting
  • SSL Certificate
  • WordPress Updates
  • Plugin Updates
  • Performance Monitoring
  • Uptime Monitoring
  • Broken Link Monitoring
  • Google Tools Integration
  • SEO Keyword Monitoring
  • Monthly Report
Premium

$150

/month

  • Domain Management
  • Website Hosting
  • SSL Certificate
  • WordPress Updates
  • Plugin Updates
  • Performance Monitoring
  • Uptime Monitoring
  • Broken Link Monitoring
  • Google Tools Integration
  • SEO Keyword Monitoring
  • Weekly Reports
  • Unlimited Updates
  • Monthly Strategy Call
  • Database Optimisation
  • Performance Enhancements
Ecommerce

$200

/month

  • Domain Management
  • Ecommerce Website Hosting
  • SSL Certificate
  • WordPress Updates
  • Woocommerce Updates
  • Plugin Updates
  • Performance Monitoring
  • Uptime Monitoring
  • Broken Link Monitoring
  • Google Tools Integration
  • SEO Keyword Monitoring
  • Weekly Reports
  • Unlimited Updates
  • Monthly Strategy Call
  • Database Optimisation
  • Performance Enhancements
  • Ecommerce Reporting
Uncovered Website Audit

Need a nudge?

  • WordPress powers 34% of all websites, including 14.7% of the worlds top websites
  • These top websites include The New York Times, Spotify, TechCrunch, The White House website, and BBC America
  • Nearly 80% of WordPress websites are running on an old version
  • 41% of WordPress attacks are caused by a vulnerability on the hosting platform
  • 52% of WordPress vulnerabilities relate to WordPress plugins
  • 39% of WordPress vulnerabilities are because of cross-site scripting (XSS), 37% are caused by exploitations of the WordPress core, and 11% of attacks are caused by WordPress themes.
  • 44% of hacking was caused by outdated WordPress sites.

Need a nudge?

  • WordPress powers 34% of all websites, including 14.7% of the worlds top websites
  • These top websites include The New York Times, Spotify, TechCrunch, The White House website, and BBC America
  • Nearly 80% of WordPress websites are running on an old version
  • 41% of WordPress attacks are caused by a vulnerability on the hosting platform
  • 52% of WordPress vulnerabilities relate to WordPress plugins
  • 39% of WordPress vulnerabilities are because of cross-site scripting (XSS), 37% are caused by exploitations of the WordPress core, and 11% of attacks are caused by WordPress themes.
  • 44% of hacking was caused by outdated WordPress sites.

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